Shipping Policy
Updated as of April 2025
At Kaishu Skin, we strive to provide fast, reliable shipping for all our customers.
Where We Ship
We currently ship to the United Kingdom and European Union (EU) countries.
Shipping Costs
Shipping costs are calculated at checkout and depend on your location and selected shipping method. All charges will be shown before you complete your order.
Delivery Times
- UK: Estimated delivery within 2–5 business days after dispatch.
- EU: Estimated delivery within 5–10 business days after dispatch.
- Delivery times may vary depending on your location, customs processing, and carrier delays.
Order Processing
Orders are usually processed within 1–2 business days. You will receive a confirmation email with tracking details once your order has shipped.
Delayed or Lost Deliveries
Kaishu Skin is not responsible for delays caused by couriers, customs, or circumstances beyond our control. If your order has not arrived within the estimated timeframe, please contact us at support@kaishuskin.com.
Risk of Loss
Risk of loss or damage to your products passes to you upon delivery at the provided address.
Contact
For any shipping questions or concerns, please contact us at:support@kaishuskin.com