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Have questions about our products or need skincare advice? We're here to help you on your journey to healthier skin.
Contact Us
Our dedicated team typically responds to all enquiries within 24 hours during business days.
Frequently Asked Questions
Quick answers to common questions about our products and services.
How long until I see results?
Most customers notice improvements in skin texture and clarity within 2-3 weeks. For best results, use consistently for at least 6-8 weeks.
Are your products suitable for sensitive skin?
Yes, our products are formulated to be gentle and suitable for all skin types, including sensitive skin. They're free from harsh chemicals and fragrances.
Do you offer international shipping?
Currently, we ship within the UK. We're working on expanding our shipping options to serve customers internationally.
Can I use both products together?
Absolutely! Our Gentle Cleanser and Face Serum are designed to work together as a complete 2-step routine for optimal results.
Are your products cruelty-free?
Yes, all Kaishu products are cruelty-free and vegan. We never test on animals and use only ethically sourced ingredients.
Need More Help?
Can't find what you're looking for? Check out our comprehensive guides or browse our product information for detailed answers.